FAQ’s

Most frequently asked questions

Shopping Basics

There are two methods of shipping that your order will be placed under, depending on the amount of the order. Your order will be eligible for Free Shipping if your final order amount is above Rs. 249.

Shipping is free within India for all orders above Rs. 249/-
Orders of Rs. 749 or below, will be charged a flat shipping fee of Rs.75 in India.

Please refer to our cancellation policy on our Shipping and Returns Policy.

Unfortunately we do not currently ship internationally.

Yes! While placing the order make sure that you put in the correct GST details on the details page and we shall send a GST invoice with the order.

Payments

You can pay for your order using credit cards (VISA, Mastercard, American Express). In India you can also use your debit cards, NetBanking, as well as UPI. We also provide Cash-On-Delivery payment option on selected pin-codes within India.

If your payment transaction fails, please contact our Customer Service immediately on call us on +91 9326921832 or email us at [email protected]. Also attach a screenshot of the payment proof so that we are able to help you out in a quicker manner.

In case of an order cancellation and a refund needs to be processed, we request you to send us an email on [email protected] with the following details:

Bank Name:
A/c No.:
Branch Name:
A/c Holder Name:
IFSC Code:

Shipping & Returns

Please refer to our cancellation policy on our Shipping and Returns Policy.

We take around 48 hours from the time of receiving the returned products/cancellation of any unshipped order to process the refund (if applicable)

Kindly get in touch with us via email on [email protected]. Keep the subject of the email as “Change in/Cancel order no. ___” and we shall help you out.

You can contact us via call/WhatsApp on 9326921832 or via email on [email protected]

Contact

Still have questions?